KEEP WARM IN MASSACHUSETTS
Need help with heating costs?
Winters are harsh! You work hard. Heat is expensive. The cost of staying safe, warm and healthy can be too much. There is help available to pay your heating bills through the Home Energy Assistance Program (also commonly referred to as Fuel Assistance, and more formally known as HEAP – the Home Energy Assistance Program).
Home Energy Assistance programs play a critically important role to protect public health and safety by ensuring that all families and individuals have safe access to home heating.
IMPORTANT NOTICES
Program runs November 1, 2024 – April 30, 2025. You can apply any time during the season and the benefits are retroactive.
Scroll down to find your agency.
Have Questions? Visit the FAQs page for answers to common inquiries.
ENERGY ASSISTANCE PROGRAMS
Fuel Assistance
Weatherization
Equipment & Appliances
The Appliance Management Program (AMP), in partnership with National Grid and Eversource, through energy audits can replace certain appliances that are inoperable or inefficient, like refrigerators, freezers, window air conditioners, washing machines, and dehumidifiers.
Do I Qualify?
Eligibility is based on household size and the gross annual income of every household member over the age of 18. Household income cannot exceed 60% of estimated State Median Income (view eligibility chart). If you are not sure, call your local agency. There are other funds available to help you save on heating costs.
ENERGY ASSISTANCE INCOME ELIGIBILITY LEVELS
| Household Size | Gross Annual Income | 4 Week Gross Income (if paid once per month) | 4 Week Gross Income (if paid weekly or bi-weekly) |
|---|---|---|---|
| 1 | $49,196 | $4,099 | $3,784 |
| 2 | $64,333 | $5,361 | $4,948 |
| 3 | $79,470 | $6,622 | $6,113 |
| 4 | $94,608 | $7,884 | $7,277 |
| 5 | $109,745 | $9,145 | $8,441 |
| 6 | $124,882 | $10,406 | $9,606 |
Where Should I Apply?
AT THE ENERGY ASSISTANCE AGENCY IN YOUR AREA
For utility company problems, please call the Department of Public Utilities (DPU) at 1-877-886-5066. Massachusetts Department of Public Utilities.
For limited income households who are not eligible for fuel assistance, please contact The Good Neighbor Energy Fund operated by your local Salvation Army:
In area codes 617, 508, 781, or 978: 1-800-334-3047
In area code 413: 1-800-262-1320
Mass 2-1-1: For non-emergency social service programs, dial 211
MASS SAVE also provides help with energy costs and assessments.
Need more help?